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Can I Pickup From Office in Golden?
While we would love to meet you all, we do not have our warehouse in Golden. Our offices are closed to the public at this time. The company we work with...
Wed, 30 Aug, 2023 at 8:45 AM
Amazon Damaged Order/ Missing Items
My Amazon order was damaged in shipping or something is missing....what do I do? Thank you for reaching out to us about this. Because you purchased dire...
Fri, 26 Jul, 2024 at 11:47 AM
Return/Exchange Policy
Feedback Sports Returns/Exchange Policy Returns We will accept returns up to 30 days from the date of delivery. If 30 days have gone by since the delivery ...
Thu, 7 Nov, 2024 at 8:55 AM
International Shipping
At this time we are currently unable to process international shipments via our website. We do have an extensive list of international dealers that we encou...
Wed, 11 Dec, 2019 at 4:44 PM
How do I buy your products if I live in another country?
Feedback Sports does not ship outside of the continental US. Please take a look at our International Dealer Locator to find a dealer near you. You can c...
Fri, 4 Dec, 2020 at 11:29 AM
How can I find the shipping status of my online order?
After checkout on our online store you will receive an order confirmation email and another email once the item has shipped with the tracking information. T...
Fri, 11 Dec, 2020 at 11:33 AM
My package arrived damaged or has missing pieces?
If your order came missing any parts or was damaged please start a support ticket. Make sure to list the order number and provide pictures for the fastest r...
Thu, 18 Jun, 2020 at 9:57 AM
When will I receive tracking information for my order?
Once your order is received you will get a confirmation email followed by another email once tracking information is available. The second email will typica...
Thu, 18 Jun, 2020 at 10:05 AM
I’m attempting to order a small replacement part but the shipping charge is almost as much as the actual part. Can I get a cheaper shipping rate?
We're sorry you feel these shipping charges are too expensive. In the age of Amazon Prime it probably seems excessive. As a small company of 1 employees...
Fri, 6 Mar, 2020 at 11:25 AM
Where are your products shipped from?
While Feedback Sports is based in Golden we warehouse offsite in downtown Denver. Since Colorado is centrally located it is an ideal transportation hub. 
Fri, 6 Mar, 2020 at 11:57 AM